Live Transcoder pricing policy
Transcoder is a subscription-based product
Each Transcoder instance requires a License
Each instance of Transcoder for Nimble Streamer needs an active license to perform transcoding. Our company is a licensee of several encoding technologies and patents so we need to pay appropriate royalties.
After installing an instance you'll be required to subscribe for a license. Follow the link on a license management page to subscribe.
50 USD per month per license
License is active while it has an active subscription which covers it.
One account has one subscription which covers all licenses.
When you need to add first licenses, you create a new subscription according to the number of licenses you'd like to have.
Once the transcoding subscription is changed in a way that the license is not covered, then the license is de-activated.
If the license is inactive, the transcoding process on your Transcoder instance is stopped.
1 license = 1 transcoder on 1 server
Each license is granted for 1 transcoder instance running on 1 server at a time.
You may transfer license to any other server if you need.
Server license has no limits on number of transcoded streams, that number depends only on your hardware capability.
Adding more licenses
Need to add new transcoder? Of course, you'll need a new license. This means subscription update. The upgrade means upgrading the monthly subscription and also making proportional payment which covers the cost until the beginning of next billing period. The minimum update payment is 5 USD.
- At May, 1st, you want to start with 1 license to see transcoding in action. So you subscribe for 50 USD to get 1 license. After 2 weeks of tests you decide to keep it running and to get 2 additional licenses. So you pay 2*25 USD for remaining period and also your subscription is upgraded by 100 USD. On June, 1st, you are charged by 150 USD.
- On June, 30th, you need to get a new license. So you pay 5 USD and on July, 1st, you are charged by 200 USD.
- You de-activate 2 licenses on July, 20th. Your subscription is downgraded, but your licenses remain active until August, 1st.
In case of hardware failure or upgrade you can move license between transcoder instances. This can be done via Transcoder web control UI.
Failures of recurring payment
Your subscription may fail to update due to payment method problems. No problem, your transcoder will keep working for a week.After 1 week of missing payment it will be automatically canceled, all of your licenses will become inactive and transcoding will stop at your instances.
After that you'll be able to create a new license via new subscription.
You will be able to cancel any number of licenses any moment. In this case your subscription will be downgraded accordingly at the end of current billing period. At the beginning of next billing period the canceled license will be de-activated. If there are no active licenses, your subscription will be canceled at all. We do not make re-funds.
Q: "Can I get a trial for Live Transcoder before buying it?"
No. We currently don't provide a trial for Live Transcoder due to licensing limitations. So you need to get a license in order to test it. However you may cancel your license any time if you decide to stop using it.
Q: "Are there any limitations for transcoder instance? E.g. number of streams etc."
No. Once you install Transcoder instance and register a license for it, you can do any processing you need, with no limitations like number of streams.
Q: "I just need to convert RTMP to HLS - do I need your transcoder?"
No. Any transmuxing feature of Nimble Streamer is part of freeware functionality. Transcoder is a different product for different purposes.
Any other questions?
Contact our team to get answers.